2014 was the year when more people in the UK searched for information on their mobile devices than using personal computers, following the trend in the US.

Technology moves so quickly that if you don’t adopt and adapt then it’s difficult to survive long term. Do please check that your web site at least is optimised for mobile access and ready for 2015.

Whilst you are checking this, can you offer any loyalty rewards to your existing customers?

Recent research shows that businesses with loyalty reward programs experience increase in spend, increased visits, and a positive return on investment:

  • When a customer is about to unlock their loyalty reward, they spend 39% more on average.
  • When customers redeem their loyalty reward, they spend 19% more on average.
  • On average, visitation frequency increases by 75% between a customer’s first reward and their tenth reward.
  • Think about it, then contact us.